Account Info
Log Out
English
Back
Log in to access Online Inquiry
Back to the Top

avatar
Moomoo Lily Private ID: 77777003
As a Community Moderator, my goal is to foster authenticity, diversity, and a caring atmosphere within the Moo community
Follow
    Moomoo advises our users and the general public to be alert to online investment scams. Recently, we have taken note of an increasing number of scam incidents in multiple markets where moomoo operates, including the U.S., Australia, Canada, Singapore, Malaysia, and Japan. The impact that fraud and scams can have on their victims is devastating. In the last month alone, we have seen three cases of the general public becoming victims of scams and identifie...
    Warning: Beware of Online Investment Scams
    Warning: Beware of Online Investment Scams
    Warning: Beware of Online Investment Scams
    +5
    2
    Hi, mooers!
    We're here to help you navigate our online space with ease. To ensure you're talking to the real moomoo, it's crucial to know which accounts are official. Here's a quick guide to understanding the moomoo official accounts and verified staff members.
    Moomoo official accounts
    Our official moomoo accounts are looked after by our team, giving a voice to our brands and the real people behind them in the community. They'...
    How to identify moomoo's official accounts and verified staff members
    4
    Hi, mooers.
    To support you in staying informed and proactive against fraud, we've launched a "Fraud Prevention" feature. It's designed to be user-friendly, offering tools and assistance for reporting suspicious activities, staying up-to-date with alerts, and learning how to prevent fraud.
    Report Fraud:
    If you encounter suspicious activities that you believe may be fraudulent, you can report them by visiting "Me > Fraud Prevention > Report Fraud...
    A quick guide to moomoo's Fraud Prevention feature
    A quick guide to moomoo's Fraud Prevention feature
    A quick guide to moomoo's Fraud Prevention feature
    13
    We have compiled methods for reporting fraud to local government authorities in different regions. If you believe you have been a victim of fraud, you can easily find the relevant reporting details and take immediate action to protect yourself and others from potential harm.


    For United States users:
    If you find yourself a victim of an online financial scam or have concerns about potentially fraudulent investment offers, take the followin...
    To report suspicious accounts or content on social media platforms, use this simple guide to get started:
    How to report on WhatsApp:
    1. Open the chat with the contact you want to report.
    2. Tap More options > More > Report.
    • Check the box if you would like to also block the user and delete messages in the chat.
    3. Tap Report.
    Note: WhatsApp receives the last five messages sent to you by the reported user or group, and they won’t be n...
    1
    At moomoo, we take user safety seriously. Despite our best efforts, black market scammers are constantly evolving their tactics. The latest trend involves luring users to third-party platforms like WhatsApp through instant messages, telephones, or texts. Try to help safeguard our users from this new wave of deception, we're providing detailed information on the different types of scams out there and how to stay vigilant.
    1. What is a WhatsApp...
    Stay vigilant: Learn to spot and stop WhatsApp scams
    Stay vigilant: Learn to spot and stop WhatsApp scams
    Stay vigilant: Learn to spot and stop WhatsApp scams
    15
    Dear mooers,
    At moomoo, we take user privacy very seriously. We have observed some mooers posting sensitive information such as their home addresses, ID cards, and bank account details within our community. While we understand that investing and trading often require filling out personal information, it's essential to remember that any sensitive information you share online can put your privacy at risk.
    To protect your personal dat...
    14
    Hi there, mooers! The Moo Community has always been committed to building a safe, comfortable platform and strives to nurture an earnest, authentic, diverse, caring, and fun atmosphere for all of you. It's an essential part of our community values, reflecting our commitment to fostering mutual respect and creating an atmosphere that welcomes all members.
    However, we've recently noticed unfriendly content within our com...
    Say goodbye to unfriendly content with our new feature for a positive change!
    29
    Moomoo is an investment platform that puts users first by constantly optimizing their investment experience. The founder, an experienced investor, realized that users often face challenges such as ignorance, helplessness, and boredom during their investment journey. In response to these challenges, moomoo offers intuitive trading tools, data support, and customer service. Growing with its users, the platform provides financial news and education to help them gain financial kn...
    Moo Community Values
    Moo Community Values
    Moo Community Values
    +2
    19