Help
I know this is not important but why do I still have to make a deposit to redeem merchandise when I already have enough points
Sorry if I bothered anyone
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Moomoo Lily : Hi, @Moomoo BuddyPlease assist. Thanks!
Moomoo Buddy : Dear client, in order to promote the efficiency of points exchange and the long-term operation of points, from January 1, 2023, merchandise redemption is limited to two times per user per year. Merchandise redemption is only available for clients who have deposited or transferred stocks, while coupon redemption is not limited. Thank you for your understanding! If you have any question, please feel free to contact us via MooMoo-Me-Customer Service-Online Inquiry or hotline (+65)-6321 8888 Thank you for your support! Have a nice day！
AylexOP : Thank you
AylexOP : But I cannot start an account yet