Account Activation
Moomoo Canada, it's going to 3 weeks since I applied to open an account, and yet I can't seem to get a clear answer as to why the account hasn't been activated.
it's a very bad first impression on you.
I have called and sent messages, but all i get is ...the account will be ready in 1-2 days. This has been going on since September 25th.
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Moomoo Lily : Hi, @Moomoo Buddy Please assist. Thanks!
Moomoo Buddy : Dear customer, we sincerely apologize that your experience didn’t match your expectations. In order to better help you solve the problem, please contact our 24/7 live chat agents through the app via Me > Customer Service, we will follow up your issues.If you prefer talking to someone, please call us at +1 416-849-0915（Direct Dial)/+1 888-436-0085（Toll Free） during regular trading days, 8.30 am - 4.30 pm eastern time(Closed on weekends and public holidays).
MyMoo6293OP : I appreciate your response, but your response is the same response I have been getting from the front desk every 2 days that my account isn't activated.
At this point, it is useless to repeat the same thing over and over every 2 days, expecting a different result...
Moomoo Buddy MyMoo6293OP: Dear customer, so sorry for the bad experience, after checking, your account has been opened successfully, if you have any question, please feel free to contact us.Thanks.