missing dongle
hi @moomoo Rewards , I received my wireless mouse reward but I realised I am missing the USB dongle. without that, I am unable to use the mouse. ive checked the box and its not inside too. what should I do?
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Dadacai : You can email their customer service https://www.moomoo.com/community/feed/106193669259270
squaloloOP Dadacai: thanks! I did but no reply yet!
Dadacai squaloloOP: How long has it been?
squaloloOP Dadacai: 5 working days. perhaps a couple more days for them to get back.
good Raccoon_7918 : Bluetooth dongle on eBay 2.44 free 4 day shipping..
squaloloOP good Raccoon_7918: iirc it doesn't link to the mouse right? each dongle is unique to the mouse. I tried other dongle it doesn't work
good Raccoon_7918 : Sorry to hear that, I've never had that issue just config device and go for me... best of luck with customer service.. hopefully you will get it resolved without to much frustration..
squaloloOP good Raccoon_7918: appreciate it buddy!
squaloloOP : @moomoo Rewardsany updates?