Seek Justice on system error
$MSFT 220128 305.00C(MSFT220128C305000.US$ $Microsoft(MSFT.US$ Sell get cancelled automatically during open market. been selling multiple times but still getting auto cancelled. Instead of profit now most of us loss. Please compensate or give better explaination on this.
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Siyimi : I faced the same issue!
Moomoo Lily : Dear client, the service is currently working normally, please try switching the network or logging in again. We apologise for any inconvenience caused.
股票飘飘钱包啸啸OP Moomoo Lily: that's all you can come up with? This is a serious problem! not able to sell in critical moment will affect most of us as traders.
Siyimi : Do lodge a complaint with the CS. I demand a compensation on their system failure
Big grey wolf : Dear all, how to lodge a complaint like this ? Really disturbing can’t sell my own stock ! Ask also no reply
股票飘飘钱包啸啸OP Big grey wolf: Im writing to moomoo cs email, see how they response. This is indeed very disturbing
股票飘飘钱包啸啸OP : CS feedback that they will give compensation something about $10 commission free waive. this glitch and the way they compensate. its a waste of time to debate. I'm changing platform and warning my circle of traders on this issue.