I put $600 in my account that was marketed as fee free and n...
I put $600 in my account that was marketed as fee free and now my $34 net worth account it has been charged over $500 in fees? confusing to me. new to moomoo. I’m in the U.S. so it still charges fees? where can I see what I have purchased?
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Moomoo Lily : Hello~ you contact online service at APP-me-online servier, or shot an email to cs@fututrade.com, they will help.
71550841 : ouch, i was just going to make a deposit, hmm makes me wonder.
ClintObeansOP 71550841: Be careful.. I had only heard good things and good reviews and how easy it was and I have never been more confused by anything stock related as far as I can remember as moomoo
ClintObeansOP 71550841: I’m going to give it a few weeks And see what’s happening if any of my positions show up or I’m going g to have to dig further.It seems strange for a company located in Palo Alto California not to be able to do same-day money transfers and have such a confusing platform
Bio-energeticSilverb : I just set up with Moomoo, why does it have me listed as having a margin account? It didn't give me a choice for what I wanted. I have 4 other platforms all are cash accounts, I would never trust myself with a margin account I love my stocks AMC/GME
ClintObeansOP : The further I get into trying to figure out where my $600 went the more I think this platform is a scam.I’ve been charged a bunch of fees for shares I don’t have or if I do have them I don’t know how to read the contents of graphs to see what I own
Diamond-sh ClintObeansOP: probably won't charge indiscriminately. you can consult online customer service for help
MatthiasAurelius : It's probably more to do with FUTU clearing house than MooMoo. could've been ACH reversal? Webull also takes forever, always wait for the bank transfer to complete before purchasing anything. instant buying power is a bitch, I had money locked in Binance US for a while because using instant buying power although the ACH had failed after I had already placed orders. Binance did restore my withdrawals after paying them back.
71345963 : Yike! that is strange. I will be packing my bags then.
ClintObeansOP Moomoo Lily: Where is anything that I purchased?
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