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        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?

        Also known as : US Starter Guide / How to deposit and withdraw (and other FAQs)? / How to contact customer service?

        The information in this post is provided for your easy reference. I do not warrant the accuracy and/or timely update of the information here. Please get hold of the latest copy of their applicable Terms and Conditions if accuracy is important to you.

        Welcome Bonus

        Click to read the full Terms and Conditions
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        Note: The chance to draw for free stocks for depositing will only be granted after the deposit is settled in your moomoo account and the settling process takes 5-6 working days. You must do the draw before the promotion period ends.


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        Probability of Draw
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
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        Tutorial on How to Open an Account and Make a Deposit

        The US Starter Guide has many video tutorials to help you learn how to navigate the app (how to open a brokerage account, how to deposit, how to place an advanced order etc). Click on the US Starter Guide (inside the grey box) below to get started.
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        Doing The Draw
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        Check Me > Promotions > Welcome Bonus to do the draw to find out which free stock you have won. If you do not receive the in-app notification or any chance to draw within five business days after you have met the promotion criteria, please contact their customer service. https://www.moomoo.com/community/feed/106193669259270?lang_code=2
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?

        After successfully drawing the free stock, it will be added into your positions in five business days (ten business days for the Exclusive Bonus). You can check it at Accounts > click on the US Margin Account (then scroll down). You will be able to trade your free stock once it appears in your positions.
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        Why are my stocks freezing/frozen?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
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        FAQ on Deposits and Withdrawals
        Information taken from https://www.moomoo.com/us/support/categories/71/h5?from_platform=4&platform_langArea=us
        1. It takes 5-6 working days for deposits to be settled (show up in your moomoo account). I believe this is because it is possible for ACH transfers to be reversed by the originating bank anytime within the first 5 days. In the meantime, you get instant buying power of your deposit amount (up to max 1000 dollars usually) for buying of stocks (excludes options trading). If you want to cancel your deposit, read the instructions here https://www.moomoo.com/us/support/topic4_253/h5/

        2. How to verify micro-deposits https://www.moomoo.com/community/feed/107879506640902?lang_code=2

        3. Trade / Accounts > More > Funds Details shows your cash balance (settled and unsettled).
        Trade / Accounts > click on US Margin Account > Click on the > on the right hand side > Cash Withdrawable shows how much you can withdraw (settled cash only).
        To withdraw, pls set up your bank account first at Trade / Accounts > More > Bank Account
        FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
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        How to Contact Customer Service
        https://www.moomoo.com/community/feed/106193669259270?lang_code=2
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        PS: I’m not a staff of Moomoo. I wrote this to help fellow Moomoo users. Please click the Thumbs Up or comment below if it has helped you
        Disclaimer: Community is offered by Moomoo Technologies Inc. and is for educational purposes only. Read more
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