FAQ (Futu SG clients): Where do I check for my free stock (Aapl, etc) ?
Last update: 2 Nov 2022. Note: This does not apply to clients in the US as the promotions are different.
First, you need to have a brokerage/trading account with Moomoo to receive the stock. “Securities account” means the brokerage/trading account. Most people would have already completed this step (submitted personal details and got approval).
Current Promotion (1 Nov 2022 at 12:00 SGT and end on 31 December 2022 at 11:59 SGT)
The terms and conditions to be met can be found here https://support.futusg.com/topic128/h5
First, you need to have a brokerage/trading account with Moomoo to receive the stock. “Securities account” means the brokerage/trading account. Most people would have already completed this step (submitted personal details and got approval).
Current Promotion (1 Nov 2022 at 12:00 SGT and end on 31 December 2022 at 11:59 SGT)
The terms and conditions to be met can be found here https://support.futusg.com/topic128/h5
New users who have made their first deposit of SGD 2,700/ USD 2,000/ HKD 16,000 will receive 1 attempt to spin-the-wheel to get 1 free share. All share rewards will be automatically allocated to your account within 3 business days , but the status of the share(s) will remain frozen. To ensure the successful redemption of the share(s), new users MUST maintain a daily asset balance of SGD 2,700/ USD 2,000/ HKD 16,000 for 30 days from the day of share(s) allocation; assets include cash and stock positions etc. A 20% decrease in total asset value from stipulated amount will be allowed. The allocated share(s) will only be activated upon meeting the above conditions for 30 days and will be unfrozen within 5 business days after the 30-day holding period.
https://act-sg.moomoo.com/welcome-act?&skintype=1&clientlang=2&clienttype=52&user_id_type=3&clientver=11
I’ve met all the requirements - Where can I see my free stock/cash coupon?
It can take a few working days for the notification to be sent after the conditions have been met as they process in batches.
You will receive a notification in System Notice when it is being processed (Community >message icon at top right> System Notice)
Free Stock
Once the notification is received, you can go to Trade > click US Margin Account and then scroll down.
The gift stock should show as pending. The stock should appear in your position within 5 working days after the unlock date.
https://act-sg.moomoo.com/welcome-act?&skintype=1&clientlang=2&clienttype=52&user_id_type=3&clientver=11
I’ve met all the requirements - Where can I see my free stock/cash coupon?
It can take a few working days for the notification to be sent after the conditions have been met as they process in batches.
You will receive a notification in System Notice when it is being processed (Community >message icon at top right> System Notice)
Free Stock
Once the notification is received, you can go to Trade > click US Margin Account and then scroll down.
The gift stock should show as pending. The stock should appear in your position within 5 working days after the unlock date.
SGD2 Cash Coupons
For those who are wondering where to find the SGD2 after subscribing, please go to Me > Coupons > Records. The coupons will be credited 1 working day after you subscribe (if you subscribe before 12pm) or 2 working days after (if you subscribe after 12pm). No coupons are sent on weekends so you will get 3 coupons on Mon. Usually, you need to click “use” to convert the coupons to cash but for this promotion, moomoo will redeem them automatically for you. The cash will appear in Trade > Futu Universal Account > Funds Details in 1-3 working days. To withdraw this to your bank account, read https://www.moomoo.com/community/feed/106192965206022
To find out more about Cash Plus subscription Cash Plus - a possible vehicle to park your idle funds
SGD 30 Stock Cash Coupon Bundle (Not applicable under current promotion)
The Stock Cash Coupon Bundle will be allocated to your account and will be activated in the following time frame:
The Stock Cash Coupon Bundle will be allocated to your account and will be activated in the following time frame:
All Stock Cash Coupons will have an expiry of 60 days from day of activation.
Stock Cash Coupons will be sent to Me > Coupons. They can be used to offset your buy trades in the moomoo app. The purchase of REITs is not eligible. Original trade amount with accompanying fees will be deducted upon execution. Coupon amount will be refunded into your account within 3 working days of the eligible trade. https://www.moomoo.com/en-sg/community/feed/107065972293638?lang_code=2&data_ticket=441896acf760b247a0cf9e113dce06b6
How to Contact Moomoo’s Customer Service
https://www.moomoo.com/community/feed/106193669259270?lang_code=2
PS: I’m not a staff of Moomoo. I wrote this to help fellow Moomoo users. Pls click 👍 if it has helped you.
Stock Cash Coupons will be sent to Me > Coupons. They can be used to offset your buy trades in the moomoo app. The purchase of REITs is not eligible. Original trade amount with accompanying fees will be deducted upon execution. Coupon amount will be refunded into your account within 3 working days of the eligible trade. https://www.moomoo.com/en-sg/community/feed/107065972293638?lang_code=2&data_ticket=441896acf760b247a0cf9e113dce06b6
How to Contact Moomoo’s Customer Service
https://www.moomoo.com/community/feed/106193669259270?lang_code=2
PS: I’m not a staff of Moomoo. I wrote this to help fellow Moomoo users. Pls click 👍 if it has helped you.
Disclaimer: Community is offered by Moomoo Technologies Inc. and is for educational purposes only.
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102097240 : Hi, it says please fufil given tasks, what do they mean by that?
102231088 : Is it a must for me to deposit only in the US account to receive the fee Aapl stock?
DadacaiOP 102231088: No need
101535125 : Don't see the "pending gift stock" yet after finishing tutorial and deposit. I guess this will take some time too? (Aside from the 5 business days after it shows up)
101716863 : me too. from the start there is no tutorial. I have to finish the task individual ly
DadacaiOP 101535125: Yup, I stated at the start of the post it can take a few working days for the notification to be sent. Only when you get that will you see the pending stock.
Pete Maulolo : Can’t wait to see this
Maserati vs H2Hummer : where my free stock?
Okw : I had deposited 2700 Sgd 1/6/21 , refer to th guide just wait fir the few day to place on my position . But I still confusing for the guide item 2) 2) make 5 successful trades for those who sign up on or after 1 June. < do I need do this item 2) only can get my free APPL ?
Okw : I install the moomoo apps on 1/6/21
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