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        FAQ: How do I contact customer service?

        1) Email:
        FAQ: How do I contact customer service?
        Malaysia: support@my.moomoo.com
        FAQ: How do I contact customer service?

        2) Live chat messaging:

        Go to Me > Customer Service > Online Inquiry or click here. Type a description of your problem and you will be provided with automated suggestions. No agent has read your message at this point. If you want to reach a live agent, type “agent” (without inverted commas) and enter. Repeat this step. If you don’t see the Me tab at the bottom, tap < at the top until you see it. If you simply leave a message in the box below, that is just leaving a comment under this post. You will not reach customer service.
        FAQ: How do I contact customer service?
        FAQ: How do I contact customer service?

        3) Hotline:

        For those in Singapore, moomoo also operates a 24h hotline on trading days. The hotline is available from 9.30am to 9.30pm on non-trading days.
        FAQ: How do I contact customer service?

        For those in the US, the hotline is available on trading days (Mon-Fri) from 8.30am EST to 4.30pm EST:
        +1 888 721 0610 (English)
        +1 888 721 0660 (Chinese)
        For those in Australia,
        FAQ: How do I contact customer service?
        For those in Canada,
        FAQ: How do I contact customer service?
        For those in Malaysia,
        +603 9212 0708
        Working Days: 24 Hours
        Weekends & Public Holidays: 9:30-21:30 MYT
        Kindly take note I’m not a staff of Moomoo. I wrote this to help fellow Moomoo users. Pls click 👍 if it has helped you.

        Check out my post Tips for New Joiners
        Disclaimer: Community is offered by Moomoo Technologies Inc. and is for educational purposes only. Read more
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