Moomoo priority event（December 2025）

Campaign period

Eligibility

• are aged 18 or older and resident in Australia
• prior to the event period (i.e., before 00:00 AEDT on 1 December 2025), the participant’s total account assets on moomoo did not reach $500,000
• have successfully initiated a deposit or transfer of assets within the Campaign Period.

Moomoo Priority

1. Moomoo Priority benefits
     Moomoo Priority is an exclusive service for eligible clients. In addition to dedicated service, clients with Moomoo Priority are entitled to preferential USD-AUD spread pricing discounts.* For spread pricing discounts on other currency pairs, please contact a relationship manager to confirm and obtain specific spread details.
     *Please note, for users with Moomoo Priority benefits, the system will not automatically display the discounted spread (it will still display the regular spread), but the discounted spread will be automatically applied when the eligible clients make currency exchange. If you have any questions about your Moomoo Priority benefit status, contact your relationship manager or moomoo customer service for confirmation.
    
2. Conditions to unlock Moomoo Priority benefits

• To qualify for Moomoo Priority, an eligible client shall initiate a deposit or asset transfer via the Moomoo Priority event page during the Campaign Period, making the total value of their account assets (including both cash balances and market value of the holdings) at or exceeding $500,000, and maintain this value of assets for at least 30 days.
• The system will determine qualification based solely on the eligible client’s total account assets (including cash balances and market value of holdings) during the Campaign Period.
  • Single deposits or transfers are not calculated separately. That is, there will be no separate reward for a single transfer or deposit under this Campaign. If you wish to receive other applicable rewards under 'Referral Event', 'New Client Event' or 'Transfer‑in Event', please refer to the terms and conditions of other promotions and events.
• Once moomoo confirms that the deposit or transfer has been successful and the 30-day maintain period has been met, eligible clients will be notified via email that their Moomoo Priority benefits have been activated.
  • If an eligible client submits a deposit or transfer‑in during the Campaign Period but fails to complete the deposit or transfer-in in time due to force majeure (including but not limited to bank system delays, payment channel failures, technical faults or network problems), the eligible clients may contact moomoo's customer service within seven business days after the Campaign ends. Moomoo will review the case and handle it appropriately. Moomoo will not be liable for any deposit delays caused by system latency, network interruption, or third‑party payment/transfer issues, although it will assist users with follow‑up verification and support.
• Clients can contact their exclusive relationship manager and moomoo customer service at any time to inquire about the eligibility and/or status of their Moomoo Priority benefits.

3. Validity period and renewal of Moomoo Priority benefits

• The Moomoo Priority status obtained through this Campaign will be valid until December 31, 2026.
• If an eligible client wishes to continue retaining the Moomoo Priority status after expiry of the initial validity period, the client's total account assets must meet the Moomoo Priority total account asset amount threshold then in effect within seven days prior to the expiration. The total account asset threshold at that time is subject to the terms and conditions of the Campaign in effect at that time. Moomoo reserves the right to adjust the account asset amount threshold.
• If during the initial Moomoo Priority validity period, an eligible client's total account assets falls below $500,000 for 30 consecutive days, the client will be deemed to have automatically forfeited the Moomoo Priority benefits, and Moomoo Priority benefits will automatically be deactivated.

Frequently asked questions (FAQ)

1. What do I need to qualify for Moomoo Priority? During the Campaign Period (00:00 AEDT on 1 December 2025 to 23:59 AEDT on 31 December 2025), if your total account assets reach or exceed $500,000 and are maintained at or above $500,000 for 30 days, you will be eligible for Moomoo Priority benefits.

2. How do I receive the Moomoo Priority status? The Moomoo Priority will be automatically activated upon satisfaction of all required conditions during the Campaign Period — no manual action is required. Moomoo will contact you via email or your relationship manager will contact you once your Moomoo Priority is successfully activated. If you would like to check your eligibility in advance, you may contact moomoo customer service for assistance.

3. How long is the Moomoo Priority status valid? The Moomoo Priority benefits obtained through this Campaign are valid until December 31, 2026. If an eligible client wishes to continue retaining Moomoo Priority benefits after the expiration date, their account total assets must reach the Moomoo Priority total account asset threshold in effect at that time within seven days prior to the expiration. The total account asset threshold may be adjusted. Please double check at that time.

4. Are deposits and transfer‑ins calculated separately? No. Whether you make deposits, transfer‑ins, or both, what matters is that your total account assets during the Campaign Period reach or exceeds $500,000. The system uses total account assets as the only standard to assess eligibility.

5. Is the transfer‑in reward the same as the Moomoo Priority benefits? No. The transfer‑in reward is separate from the Moomoo Priority benefits. You will not automatically receive rewards or benefits under other events for the deposit and transfer-in made for the purpose of this Campaign. If you qualify for and wish to claim any applicable transfer‑in rewards, please refer to the conditions and rules listed on the Transfer‑in Event page for full details of reward standards and issuance.

6. What if my deposit or transfer‑in fails due to bank delay or technical fault? If your deposit or transfer‑in fails to complete in time during the Campaign Period due to force majeure (bank delay, payment channel issues, network or system problems), please contact moomoo customer service within seven business days after the Campaign ends. We will verify the case and handle appropriately.

7. My account assets have already reached $500,000 before the event – how do I get the Moomoo Priority benefits? If you believe you already qualify for Moomoo Priority benefits, please contact us via email at priority@au.moomoo.com or contact our customer service team. The Moomoo Priority team will verify and support you with status activation.

Terms and conditions

1. This Promotion is provided by Moomoo Securities Australia, which offers investment products in Australia. We are regulated by the Australian Securities and Investments Commission. The moomoo app is a trading platform offered by Moomoo Technologies Inc.
2. This Promotion is available to eligible clients who hold an account with moomoo (collectively as "Clients") pursuant to these terms and conditions. It is not available, and not advertised to the general public.
3. Investing and/or trading in securities markets carries risks and may not be suitable for all investors. Clients willing to participate in this Promotion must read and understand the Financial Services Guide, Risk Disclosure Statements and other disclosure documents which are available on the website (www.moomoo.com/au) before making any investment decisions.
4. Clients should seek advice from a tax professional. There may be other applicable taxes to consider. Clients are responsible for any tax consequences that may result from their participation in this Promotion.
5. A text message or email containing relevant information about the Promotion will be sent to participants. If you want to turn off notifications, you can go to "Settings - New Message Notifications - Cancel Notifications" on the moomoo app.
6. At its sole discretion, moomoo reserves the right to cancel, terminate, modify or suspend this Promotion and invalidate any affected participants, or suspend, reclaim or vary a reward, without any further notice or assuming any liability to any person(s).
7. You can only open one trading account with us and are required to agree to all existing terms and conditions in the Client Services Agreement, as well as all the terms and conditions of this Promotion, or any other promotions or events. If your securities account shows signs of fraud, abuse, or suspicious activity, including but not limited to registering multiple accounts using the same device, moomoo may, at its sole discretion, cancel your rewards and limit your eligibility to participate in future promotions.
8. Each device, mobile or desktop, is only entitled to one set of account-opening rewards, deposit rewards, and referral rewards. A user can only be referred once. Using the same Moomoo ID, phone number, or device will all be regarded as a single user.
9. This Promotion is not available for users on the "Moomoo AU Event Participation Ban List". If a user repeatedly violates moomoo's safety rules, the user will be put on the "Moomoo AU Event Participation Ban List". If you need to know more about the list then contact moomoo's customer service team.
10. This Promotion is not an offer, recommendation or solicitation for the purchase or sale of any securities. It is not intended to be, nor does it constitute, any form of financial advice.
11. Moomoo shall not assume any liability to any financial or non-financial losses incurred to any person in connection with the Promotion, however arising, including but not limited to losses incurred from trading.
12. Moomoo reserves the right, in its sole discretion, to refuse to allocate any or all of the above benefits if it believes that the client is ineligible to participate in the Promotion, or that the client is engaging in, has engaged in, attempted or caused to engage in abnormal trading, arbitrage, mass‑account operations, or activities in violation of the terms and conditions. In such cases, moomoo's decision will be final and no further correspondence will be entered into.
13. Moomoo has the final right to interpret these terms and conditions. The data and data confirmed of this Promotion shall be subject to confirmation by moomoo's back-end data. In case of any disputes, moomoo reserves the right to make the final decision without any further notice.
14. The terms and conditions of this Event are subject to change in response to market or regulatory requirements, without separate notice. Users should refer to the final Event rules published on the moomoo website and app.
15. The terms and conditions are written in both Chinese and English. In the event of any discrepancy between the Chinese version and the English version, the English version shall prevail.
16. If you have any questions, please contact our online customer service team.